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We recently launched two-factor authentication to increase our online security.

We understand this may have made it harder for some users to access the MID portal.

We're sorry if this has caused you any inconvenience.

To help, we've added an updated guide to the portal.

It takes you through the steps to download and use the Microsoft Authenticator app.

If you have any further issues, please contact your broker they'll be happy to help:

  • For policies incepted via Clegg Gifford, please contact their Customer Services Team on 01708 982857
  • For policies incepted via any other broker, please contact your broker directly in the first instance or the Existing Business Team on 03333 133030

Key features of the site:

  • View all Contacts and Policies
  • View current Vehicle/Trade Plate lists
  • Make Changes - Update Motor Insurance Policy Database (MIPD)
  • View current Policy Schedules
  • On Cover Instruction
  • Quotations - forms and submission
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